:root{--navy: #010e26;--navy-deep: #000714;--blue: #6e9ce8;--n40: rgba(1,14,38,.4);--n30: rgba(1,14,38,.3);--n25: rgba(1,14,38,.25);--n22: rgba(1,14,38,.22);--n18: rgba(1,14,38,.18);--n16: rgba(1,14,38,.16);--n14: rgba(1,14,38,.14);--n12: rgba(1,14,38,.12);--n10: rgba(1,14,38,.1);--n08: rgba(1,14,38,.08);--n06: rgba(1,14,38,.06);--n05: rgba(1,14,38,.05);--n04: rgba(1,14,38,.04);--n03: rgba(1,14,38,.03);--g50: #f7f8fa;--g100: #f0f2f5;--g200: #e4e7ec;--g300: #d0d5dd;--g400: #98a2b3;--g500: #667085;--g600: #475467;--g700: #344054;--g900: #101828;--bg: #fff;--surface: #fff;--tp: var(--navy);--tb: var(--g700);--tm: #5c6677;--tf: var(--g400);--ink2: #5e6b82;--bord-soft: rgba(1,14,38,.08);--bord: var(--g200);--success: #1f8a5b;--coral: #b85c5c;--coral-dark: #8c2c2c;--amber: #c7962b;--glass: linear-gradient(180deg, rgba(255,255,255,.94), rgba(247,248,250,.74));--onnavy: linear-gradient(180deg, #fff 0%, #f5f7fa 100%);--edge: rgba(255,255,255,.95);--ff: 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.btn--secondary{background:var(--onnavy);color:var(--navy);border-color:var(--edge);box-shadow:0 1px #fffffff2 inset,0 0 0 .5px var(--n10),0 4px 10px -4px var(--n12)}[data-theme=dark] .adm .btn--secondary{color:var(--navy)}.adm .btn--secondary:hover{transform:translateY(-1px)}.adm .btn--ghost{background:transparent;color:var(--ink2)}.adm .btn--ghost:hover{background:linear-gradient(180deg,var(--n06),var(--n03));color:var(--tp)}.adm .btn--danger{background:transparent;border-color:#b85c5c57;color:var(--coral-dark)}[data-theme=dark] .adm .btn--danger{color:#e89b9b}.adm .btn--danger:hover{background:linear-gradient(135deg,var(--coral),#A14848);color:#fff;border-color:transparent}.adm .icobtn{width:34px;height:34px;border-radius:10px;border:1px solid var(--bord-soft);background:var(--surface);color:var(--tb);cursor:pointer;display:grid;place-items:center}.adm .icobtn:hover{background:var(--n04);color:var(--tp)}.adm 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b{color:var(--tp)}.adm .cli-agents2{display:flex;gap:6px;flex-wrap:wrap}.adm .agchip{display:inline-flex;align-items:center;gap:6px;border:1px solid var(--bord-soft);background:var(--n03);color:var(--tb);border-radius:999px;padding:4px 11px;font-size:12px;cursor:pointer;transition:.12s}.adm .agchip:hover{border-color:var(--navy);background:var(--n06);color:var(--tp)}.adm .agchip.empty{color:var(--tm);border-style:dashed}.adm .cli-pager{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-top:14px;flex-wrap:wrap}.adm .cli-list{display:flex;flex-direction:column;gap:6px;max-height:340px;overflow-y:auto}.adm .cli-listitem{display:flex;align-items:center;gap:11px;width:100%;text-align:left;border:1px solid var(--bord-soft);background:var(--surface);border-radius:12px;padding:10px 12px;cursor:pointer;transition:.12s}.adm .cli-listitem:hover:not(:disabled){border-color:var(--navy);background:var(--n03)}.adm .cli-listitem:disabled{opacity:.55;cursor:not-allowed}.adm 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var(--coral)}.adm .cli-card2.st-gray{border-left:4px solid var(--g300)}.adm .cli-c-top{display:flex;align-items:center;gap:11px}.adm .cli-c-top b{color:var(--tp);font-size:14.5px}.adm .cli-c-metrics{display:flex;gap:16px;font-size:12px;color:var(--tm);border-top:1px solid var(--bord-soft);border-bottom:1px solid var(--bord-soft);padding:10px 0}.adm .cli-c-metrics b{color:var(--tp);font-family:var(--mono)}.adm .cli-c-team{display:flex;align-items:center;gap:7px;font-size:12.5px;color:var(--tm)}.adm .cli-c-team b{color:var(--tp)}.adm .cli-c-metrics3{display:flex;gap:22px;border-top:1px solid var(--bord-soft);border-bottom:1px solid var(--bord-soft);padding:11px 0}.adm .cli-c-metrics3 .mv{font-size:18px;font-weight:700;color:var(--tp);font-family:var(--mono);line-height:1.1}.adm .cli-c-metrics3 .ml{font-size:11px;color:var(--tm);margin-top:2px}.adm .cli-card2 .cli-actions{justify-content:flex-start;margin-top:2px}.adm .halert{display:flex;gap:10px;align-items:flex-start;padding:11px 13px;border-radius:11px;font-size:12.5px;line-height:1.55}.adm .halert.y{background:#c7962b17;border:1px solid rgba(199,150,43,.3)}.adm .halert.r{background:#b85c5c14;border:1px solid rgba(184,92,92,.28)}.adm .halert .ic{margin-top:1px;flex:none}.adm .halert.y .ic{color:#c7962b}.adm .halert.r .ic{color:var(--coral)}.adm .halert b{color:var(--tp)}.adm .tbl tr.alertrow td{padding:0 14px 12px!important;border-top:none!important}.adm .tbl tr.alertrow:hover td{background:transparent}.adm .live-dot{width:8px;height:8px;border-radius:50%;background:var(--tm);display:inline-block}.adm .live-dot.on{background:var(--success);box-shadow:0 0 #1f8a5b80;animation:livepulse 1.8s infinite}@keyframes livepulse{0%{box-shadow:0 0 #1f8a5b80}70%{box-shadow:0 0 0 7px #1f8a5b00}to{box-shadow:0 0 #1f8a5b00}}.adm .esc-list{display:flex;flex-direction:column;gap:8px;margin:12px 0 10px}.adm .esc-item{display:flex;align-items:center;gap:10px;width:100%;padding:12px 14px;cursor:pointer;border:1px solid var(--bord-soft);border-radius:var(--rmd);background:var(--glass);color:var(--tp);font-size:13.5px;font-weight:600;text-align:left;transition:border-color .15s,transform .15s}.adm .esc-item:hover{border-color:var(--navy);transform:translateY(-1px)}.adm .esc-item .esc-n{flex:1;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.adm .esc-todos{width:100%;padding:9px;border:1px dashed var(--bord);border-radius:var(--rmd);background:none;color:var(--tm);font-size:12.5px;cursor:pointer}.adm .esc-todos:hover{color:var(--tp);border-color:var(--navy)}.panel{border-radius:26px;padding:28px 30px 32px;background:linear-gradient(158deg,#e9edf5,#f4f6fb 42%,#fff);border:1px solid var(--bord-soft);box-shadow:0 1px #ffffffe6 inset,0 24px 60px -34px var(--n25)}[data-theme=dark] .panel{background:linear-gradient(158deg,rgba(110,156,232,.1) 0%,rgba(255,255,255,.03) 45%,transparent 100%);box-shadow:0 22px 60px -34px #00000080}.dash-head{display:flex;align-items:flex-start;justify-content:space-between;gap:18px;flex-wrap:wrap;margin-bottom:22px}.eyebrow{font-size:10.5px;font-weight:700;letter-spacing:.18em;text-transform:uppercase;color:var(--tf);margin-bottom:8px}.dash-head h1{font-size:1.7rem}.dash-sub{color:var(--tm);font-size:13.5px;margin-top:6px}.seg{display:inline-flex;gap:3px;padding:4px;border-radius:999px;background:var(--n05);border:1px solid var(--bord-soft)}.seg-b{border:none;background:transparent;color:var(--tm);font-size:12.5px;font-weight:600;padding:7px 15px;border-radius:999px;cursor:pointer;transition:.18s}.seg-b:hover{color:var(--tp)}.seg-b.on{background:linear-gradient(180deg,var(--navy),var(--navy-deep));color:#fff;box-shadow:0 6px 14px -7px var(--n40)}.scard{background:var(--surface);border:1px solid var(--bord-soft);border-radius:18px;padding:18px 18px 20px;box-shadow:var(--sh-sm)}.sc-top{display:flex;align-items:center;justify-content:space-between;margin-bottom:16px}.sc-ic{width:38px;height:38px;border-radius:11px;display:grid;place-items:center;color:var(--navy);background:var(--n05);border:1px solid var(--bord-soft)}[data-theme=dark] .sc-ic{color:var(--blue)}.sc-lbl{font-size:10.5px;font-weight:700;letter-spacing:.12em;text-transform:uppercase;color:var(--tm)}.sc-val{font-size:2rem;font-weight:700;color:var(--tp);letter-spacing:-.02em;margin-top:4px}.trend{display:inline-flex;align-items:center;gap:3px;font-size:11px;font-weight:700;padding:3px 9px;border-radius:999px;background:var(--n05);color:var(--tm);border:1px solid var(--bord-soft)}.trend .tr-caret{transform:rotate(90deg);stroke-width:2.4}.trend.up{color:var(--success);background:#1f8a5b1a;border-color:#1f8a5b3d}.trend.down{color:var(--coral);background:#b85c5c1a;border-color:#b85c5c3d}.trend.down .tr-caret{transform:rotate(-90deg)}.dash-2{display:grid;grid-template-columns:1.7fr 1fr;gap:16px;margin-top:16px}.wcard,.ccard{background:var(--surface);border:1px solid var(--bord-soft);border-radius:18px;padding:20px 22px;box-shadow:var(--sh-sm)}.wc-h{display:flex;align-items:center;justify-content:space-between;margin-bottom:6px}.wc-lbl{display:inline-flex;align-items:center;gap:7px;font-size:10.5px;font-weight:700;letter-spacing:.12em;text-transform:uppercase;color:var(--tm)}.wc-pill{font-size:11px;font-weight:600;color:var(--tb);padding:5px 12px;border-radius:999px;background:var(--n05);border:1px solid var(--bord-soft)}.wc-big{font-size:1.8rem;font-weight:700;color:var(--tp);margin:4px 0 10px}.wc-big span{font-size:.95rem;font-weight:500;color:var(--tm)}.wc-foot{display:flex;align-items:center;gap:8px;font-size:12px;color:var(--tm);margin-top:12px}.wc-dot{width:8px;height:8px;border-radius:50%;background:var(--navy)}[data-theme=dark] .wc-dot{background:var(--blue)}.chart{width:100%;height:190px;display:block}.chart .grid{stroke:var(--bord-soft);stroke-width:1}.chart .ytick{fill:var(--tf);font-size:10px;font-family:var(--mono)}.chart .line{fill:none;stroke:var(--navy);stroke-width:2.4;stroke-linecap:round;stroke-linejoin:round}[data-theme=dark] .chart .line{stroke:var(--blue)}.chart .pt{fill:var(--navy)}[data-theme=dark] .chart .pt{fill:var(--blue)}.ccard h3{font-size:1.15rem}.conv-row{display:grid;grid-template-columns:auto 1fr auto;align-items:center;gap:12px;padding:12px 0;border-top:1px solid var(--bord-soft);font-size:13px}.conv-row span{color:var(--tm)}.conv-row b{color:var(--tp);font-family:var(--mono);font-size:12.5px}.conv-bar{height:8px;border-radius:999px;background:var(--n06);overflow:hidden}.conv-bar i{display:block;height:100%;background:linear-gradient(90deg,var(--navy),var(--blue));border-radius:999px}.conv-total{display:flex;align-items:center;justify-content:space-between;padding-top:12px;border-top:1px solid var(--bord-soft);font-size:13px;color:var(--tm)}.conv-total b{color:var(--tp)}@media (max-width: 900px){.dash-2{grid-template-columns:1fr}}.chat{display:grid;grid-template-columns:320px 1fr;flex:1;min-height:0;background:var(--surface);border:1px solid var(--bord-soft);border-radius:18px;overflow:hidden;box-shadow:var(--sh-sm)}.chat.with-info{grid-template-columns:320px 1fr 320px}.chat-list{display:flex;flex-direction:column;border-right:1px solid var(--bord-soft);min-width:0}.cl-head{display:flex;align-items:center;justify-content:space-between;padding:16px 16px 10px}.cl-head h2{font-size:1.05rem}.cl-search{position:relative;display:flex;align-items:center;margin:0 14px 10px}.cl-search .ic{position:absolute;left:11px;color:var(--tf)}.cl-search input{width:100%;padding:9px 12px 9px 33px;border-radius:10px;border:1px solid var(--bord);background:var(--surface);font-size:13px;color:var(--tp)}.cl-search input:focus{outline:none;border-color:var(--navy)}.cl-items{flex:1;min-height:0;overflow-y:auto}.cl-empty{padding:16px}.conv{display:flex;gap:11px;width:100%;text-align:left;padding:12px 14px;background:transparent;border:none;border-bottom:1px solid var(--bord-soft);cursor:pointer}.conv:hover{background:var(--n04)}.conv.active{background:var(--n06);box-shadow:inset 3px 0 0 var(--navy)}.conv-av{width:40px;height:40px;border-radius:50%;flex:none;display:grid;place-items:center;font-size:13px;font-weight:700;color:#fff;background:linear-gradient(160deg,#2f9bd6,#1f6fb2)}.conv-av.sm{width:34px;height:34px;font-size:12px}.conv-b{min-width:0;flex:1}.conv-r1{display:flex;align-items:center;gap:8px}.conv-n{font-weight:600;color:var(--tp);font-size:13.5px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;flex:1}.conv-t{font-size:11px;color:var(--tf);flex:none}.conv-p{font-size:12px;color:var(--tm);overflow:hidden;text-overflow:ellipsis;white-space:nowrap;margin:2px 0 6px}.conv-r3{display:flex;align-items:center;gap:8px}.mode{display:inline-flex;align-items:center;gap:4px;font-size:10.5px;font-weight:600;padding:2px 8px;border-radius:999px}.mode.agent{background:#6e5ce81f;color:#6b5ce8}.mode.human{background:#1f8a5b1f;color:var(--success)}.unread{margin-left:auto;min-width:18px;height:18px;padding:0 5px;border-radius:999px;background:#17a2a2;color:#fff;font-size:11px;font-weight:700;display:grid;place-items:center}.chat-thread{display:flex;flex-direction:column;min-width:0;min-height:0}.chat-empty{display:grid;place-items:center;height:100%}.thread-h{display:flex;align-items:center;justify-content:space-between;gap:10px;padding:12px 18px;border-bottom:1px solid var(--bord-soft)}.th-l{display:flex;align-items:center;gap:11px}.th-n{font-weight:600;color:var(--tp);font-size:14px}.th-ph{display:flex;align-items:center;gap:6px;font-size:12px;color:var(--tm)}.on-dot{width:7px;height:7px;border-radius:50%;background:var(--success)}.th-assumed{display:inline-flex;align-items:center;gap:5px;margin-top:4px;font-size:11.5px;color:var(--navy);background:var(--n06);border:1px solid var(--bord-soft);border-radius:999px;padding:2px 9px;width:fit-content}[data-theme=dark] .th-assumed{color:var(--blue)}.th-assumed .ic{color:currentColor}.th-assumed b{font-weight:650}.lp-nameedit{width:100%;border:1px solid transparent;background:transparent;font-size:13px;font-weight:600;color:var(--tp);border-radius:7px;padding:3px 6px;margin-left:-6px;transition:.12s}.lp-nameedit:hover{background:var(--n03)}.lp-nameedit:focus{outline:none;background:var(--card);border-color:var(--navy)}.lp-nameedit::placeholder{color:var(--tm);font-weight:500}.th-actions{display:flex;align-items:center;gap:8px}.icobtn.on{background:var(--navy);color:#fff;border-color:var(--navy)}.thread-body{flex:1;min-height:0;overflow-y:auto;padding:20px;display:flex;flex-direction:column;gap:10px;background:var(--n03)}.composer{flex:none}.bubble{max-width:68%;padding:9px 13px 7px;border-radius:14px;font-size:13.5px;line-height:1.45;position:relative}.bubble.in{align-self:flex-start;background:var(--surface);color:var(--tp);border:1px solid var(--bord-soft);border-bottom-left-radius:4px}.bubble.out{align-self:flex-end;background:linear-gradient(180deg,#0b2a4a,var(--navy-deep));color:#fff;border-bottom-right-radius:4px}.b-tag{display:block;font-size:9.5px;font-weight:700;letter-spacing:.06em;text-transform:uppercase;opacity:.65;margin-bottom:3px}.b-txt{white-space:pre-wrap}.b-time{display:block;text-align:right;font-size:10px;opacity:.6;margin-top:3px}.composer{display:flex;gap:10px;padding:12px 14px;border-top:1px solid var(--bord-soft)}.composer .inp{flex:1}.composer .inp:disabled{background:var(--n04);color:var(--tm);cursor:not-allowed}.lead-panel{border-left:1px solid var(--bord-soft);overflow-y:auto;display:flex;flex-direction:column}.lp-head{display:flex;align-items:center;justify-content:space-between;padding:14px 16px;border-bottom:1px solid var(--bord-soft)}.lp-head h3{font-size:1rem}.lp-hero{display:flex;flex-direction:column;align-items:center;gap:8px;padding:20px 16px;border-bottom:1px solid var(--bord-soft)}.lp-av{width:66px;height:66px;border-radius:50%;display:grid;place-items:center;font-size:20px;font-weight:700;color:#fff;background:linear-gradient(160deg,#2f9bd6,#1f6fb2)}.lp-n{font-weight:700;color:var(--tp);font-size:15px;text-align:center}.lp-sec{padding:16px;border-bottom:1px solid var(--bord-soft)}.lp-lbl{font-size:10px;font-weight:700;letter-spacing:.12em;text-transform:uppercase;color:var(--tm);margin-bottom:12px}.lp-row{display:flex;align-items:flex-start;gap:10px;margin-bottom:12px}.lp-row .ic{color:var(--tm);margin-top:2px}.lp-k{font-size:11px;color:var(--tm)}.lp-v{font-size:13px;color:var(--tp);font-weight:600}.lp-mem{display:flex;flex-direction:column;gap:12px}.lp-memrow .lp-k{text-transform:capitalize;margin-bottom:2px}.lp-memrow .lp-v{font-weight:500;line-height:1.4}.lp-empty{font-size:12.5px}.lp-total{font-size:12.5px;color:var(--tm);margin-top:10px;text-align:center}.lp-total b{color:var(--tp)}@media (max-width: 1100px){.chat.with-info{grid-template-columns:300px 1fr}.lead-panel{display:none}}@media (max-width: 760px){.chat,.chat.with-info{grid-template-columns:1fr}.chat-list{display:none}}.cl-head{gap:10px}.composer{flex-wrap:wrap;position:relative}.comp-tools{display:flex;gap:4px}.comp-tools .icobtn{width:36px;height:36px}.icobtn.recording{background:var(--coral);color:#fff;border-color:var(--coral);animation:pulse 1s infinite}@keyframes pulse{50%{opacity:.55}}.emoji-pop{position:absolute;bottom:56px;left:12px;background:var(--surface);border:1px solid var(--bord);border-radius:12px;box-shadow:var(--sh-md);padding:8px;display:grid;grid-template-columns:repeat(6,1fr);gap:2px;z-index:20}.emoji-pop button{border:none;background:transparent;font-size:20px;cursor:pointer;border-radius:8px;padding:4px}.emoji-pop button:hover{background:var(--n06)}.b-img{max-width:220px;border-radius:10px;display:block;margin-bottom:4px}.b-audio{display:block;margin-bottom:4px;max-width:240px}.b-doc{display:inline-flex;align-items:center;gap:7px;padding:8px 12px;border-radius:10px;background:#ffffff24;color:inherit;font-size:13px;margin-bottom:4px}.bubble.in .b-doc{background:var(--n06)}.b-btns{display:flex;flex-direction:column;gap:6px;margin-top:8px}.b-qr{border:1px solid rgba(255,255,255,.3);background:#ffffff14;color:inherit;border-radius:10px;padding:8px;font-size:12.5px;font-weight:600;cursor:pointer}.bubble.in .b-qr{border-color:var(--bord);background:var(--surface);color:var(--navy)}.b-qr:hover{filter:brightness(1.1)}.lp-lbl2{display:flex;align-items:center;justify-content:space-between;font-size:10px;font-weight:700;letter-spacing:.12em;text-transform:uppercase;color:var(--tm);margin-bottom:10px}.icobtn.sm{width:26px;height:26px;border-radius:8px}.lp-sum{font-size:12.5px;line-height:1.5;white-space:pre-wrap}.spin{animation:spin 1s linear infinite}@keyframes spin{to{transform:rotate(360deg)}}.brow{display:flex;max-width:74%;position:relative}.brow.in{align-self:flex-start}.brow.out{align-self:flex-end}.brow .bubble{max-width:100%}.b-acts{display:flex;gap:2px;position:absolute;top:50%;transform:translateY(-50%);z-index:5;opacity:0;visibility:hidden;transition:opacity .12s}.brow.out .b-acts{right:100%;padding-right:8px}.brow.in .b-acts{left:100%;padding-left:8px}.brow:hover .b-acts,.b-acts:hover{opacity:1;visibility:visible}.b-acts button{width:26px;height:26px;border-radius:7px;border:1px solid var(--bord-soft);background:var(--surface);color:var(--tm);cursor:pointer;display:grid;place-items:center}.b-acts button:hover{color:var(--tp);background:var(--n04)}.react-pop{position:absolute;bottom:30px;left:0;display:flex;gap:2px;background:var(--surface);border:1px solid var(--bord);border-radius:999px;padding:4px;box-shadow:var(--sh-md);z-index:30}.react-pop button{border:none;background:transparent;font-size:17px;cursor:pointer;border-radius:999px;padding:2px 4px}.react-pop button:hover{background:var(--n06)}.tick{margin-left:6px;font-size:10px;opacity:.7}.tick.read{color:#4aa3ff;opacity:1}.tick.fail{color:var(--coral)}.b-quote{border-left:3px solid rgba(255,255,255,.4);padding:4px 8px;margin-bottom:6px;font-size:12px;opacity:.85;border-radius:4px;background:#ffffff14}.bubble.in .b-quote{border-left-color:var(--navy);background:var(--n04)}.b-quote b{display:block;font-size:11px;margin-bottom:1px}.b-vid{max-width:240px;border-radius:10px;display:block;margin-bottom:4px}.b-react{position:absolute;bottom:-10px;right:8px;background:var(--surface);border:1px solid var(--bord-soft);border-radius:999px;padding:0 6px;font-size:12px;box-shadow:var(--sh-sm)}.bubble.note{background:#c7962b24!important;color:var(--tp)!important;border:1px dashed rgba(199,150,43,.5)!important}.b-tag.note{color:#8a6d1f}.reply-banner{display:flex;align-items:center;justify-content:space-between;gap:10px;padding:8px 14px;background:var(--n04);border-top:1px solid var(--bord-soft);font-size:12.5px}.reply-banner b{margin-right:6px;color:var(--tp)}.ctag{font-size:10px;font-weight:600;padding:1px 7px;border-radius:999px;background:var(--n06);color:var(--tm)}.ctag.on{cursor:pointer;background:#6b5ce824;color:#6b5ce8}.lp-tags{display:flex;flex-wrap:wrap;gap:6px}.tag-pick{display:flex;flex-direction:column;gap:2px;margin-top:10px}.tag-pick button{display:flex;align-items:center;gap:8px;padding:7px 10px;border:none;background:transparent;border-radius:8px;cursor:pointer;font-size:13px;color:var(--tb);text-align:left}.tag-pick button:hover,.tag-pick button.on{background:var(--n06);color:var(--tp)}.tdot{width:9px;height:9px;border-radius:3px}.pop{position:absolute;bottom:92px;left:12px;background:var(--surface);border:1px solid var(--bord);border-radius:12px;box-shadow:var(--sh-md);z-index:20;max-height:260px;overflow-y:auto}.tpl-pop{width:300px;padding:6px}.tpl-pop button{display:flex;flex-direction:column;align-items:flex-start;width:100%;text-align:left;border:none;background:transparent;padding:9px 11px;border-radius:9px;cursor:pointer}.tpl-pop button:hover{background:var(--n06)}.tpl-pop b{color:var(--tp);font-size:13px}.tpl-pop span{color:var(--tm);font-size:11.5px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;max-width:270px}.composer .inp.note{background:#c7962b14;border-color:#c7962b66}.fwd-list{max-height:300px;overflow-y:auto;display:flex;flex-direction:column;gap:2px;margin:8px 0}.fwd-item{display:flex;align-items:center;gap:10px;padding:9px 10px;border:none;background:transparent;border-radius:10px;cursor:pointer;font-size:13.5px;color:var(--tp);text-align:left}.fwd-item:hover{background:var(--n06)}.cl-filters{display:flex;flex-wrap:wrap;gap:6px;padding:0 14px 10px;flex:none}.fchip{flex:none;border:1px solid var(--bord-soft);background:var(--surface);color:var(--tm);font-size:11.5px;font-weight:600;padding:5px 11px;border-radius:999px;cursor:pointer;white-space:nowrap;transition:.15s}.fchip:hover{color:var(--tp)}.fchip.on{background:var(--navy);color:#fff;border-color:var(--navy)}.attach-menu{width:210px;padding:6px;bottom:60px}.attach-menu button{display:flex;align-items:center;gap:11px;width:100%;text-align:left;border:none;background:transparent;padding:10px 12px;border-radius:9px;cursor:pointer;font-size:13.5px;color:var(--tb)}.attach-menu button:hover{background:var(--n06);color:var(--tp)}.attach-menu button .ic{color:var(--navy)}[data-theme=dark] .attach-menu button .ic{color:var(--blue)}.attach-menu button.on{color:var(--navy);font-weight:600}.note-badge{display:inline-flex;align-items:center;gap:5px;font-size:11px;font-weight:600;color:#8a6d1f;background:#c7962b24;padding:3px 9px;border-radius:999px}.rec-hint{font-size:12px;color:var(--coral);font-weight:700}.emoji-wrap{position:absolute;bottom:60px;left:8px;z-index:40;box-shadow:var(--sh-md);border-radius:12px}.emoji-wrap .EmojiPickerReact{--epr-emoji-size: 26px;border-radius:12px}.mic-send{width:42px;height:42px;border-radius:50%;background:linear-gradient(180deg,var(--navy),var(--navy-deep));color:#fff;border-color:var(--navy)}.mic-send:hover{filter:brightness(1.1);color:#fff}.rec-bar{display:flex;align-items:center;gap:12px;width:100%}.rec-bar 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.dollar{color:var(--success);margin-right:3px}.owner{width:26px;height:26px;border-radius:50%;display:grid;place-items:center;font-size:9.5px;font-weight:700;background:linear-gradient(160deg,#2b3f6b,#0d1836);color:#fff}.overlay{position:fixed;top:0;right:0;bottom:0;left:0;background:#010e2652;-webkit-backdrop-filter:blur(2px);backdrop-filter:blur(2px);display:grid;place-items:center;z-index:100;padding:20px}.modal{width:460px;max-width:100%}.modal-f{display:flex;justify-content:flex-end;gap:10px;margin-top:6px}select.inp{-webkit-appearance:none;-moz-appearance:none;appearance:none}.cfg{display:flex;flex-direction:column;gap:16px}.cfg-head h1{font-size:20px;font-weight:650;letter-spacing:-.02em;color:var(--tp)}.cfg-body{display:grid;grid-template-columns:232px 1fr;gap:16px;align-items:start}@media (max-width: 860px){.cfg-body{grid-template-columns:1fr}}.cfg-tabs{display:flex;flex-direction:column;gap:2px}@media (max-width: 860px){.cfg-tabs{flex-direction:row;overflow-x:auto}}.cfg-tab{display:flex;align-items:center;gap:10px;padding:10px 12px;border-radius:10px;border:1px solid transparent;background:transparent;color:var(--tb);font-size:13.5px;font-weight:500;cursor:pointer;text-align:left;white-space:nowrap;transition:.12s}.cfg-tab:hover{background:var(--n03);color:var(--tp)}.cfg-tab.on{background:var(--n06);color:var(--navy);border-color:var(--bord-soft);font-weight:600}[data-theme=dark] .cfg-tab.on{color:var(--blue)}.cfg-tab .ic{color:currentColor;flex-shrink:0}.cfg-panel{padding:20px 22px;min-height:360px}.cfg-sec{display:flex;flex-direction:column;gap:4px}.cfg-sec-h{display:flex;align-items:center;gap:8px;font-size:14px;color:var(--tp);margin-bottom:8px}.cfg-sec-h.mt{margin-top:22px}.cfg-sec-h.between{justify-content:space-between}.cfg-sec-h .ic{color:var(--tm)}.cfg-sec-h .muted{font-weight:400}.cfg-row{display:flex;align-items:center;justify-content:space-between;gap:16px;padding:12px 0;border-top:1px solid var(--bord-soft)}.cfg-row:first-of-type{border-top:0}.cfg-row-t{display:flex;flex-direction:column;gap:2px;min-width:0}.cfg-row-t b{color:var(--tp);font-weight:550;font-size:13.5px}.cfg-row-t span{color:var(--tm);font-size:12px}.cfg-row-c{flex-shrink:0}.cfg-row-c .val{color:var(--tp);font-size:13px}.sw{width:42px;height:24px;border-radius:999px;background:var(--n16);border:0;position:relative;cursor:pointer;transition:.18s;padding:0}.sw.on{background:linear-gradient(180deg,var(--navy),var(--navy-deep))}.sw:disabled{opacity:.6}.sw-k{position:absolute;top:3px;left:3px;width:18px;height:18px;border-radius:50%;background:#fff;transition:.18s;box-shadow:0 1px 3px #0003}.sw.on .sw-k{left:21px}.inp.sm{width:240px;max-width:100%}.inp.xs{width:108px}.mt{margin-top:22px}.cfg-empty{color:var(--tm);font-size:13px;padding:16px;background:var(--n03);border-radius:10px;margin-top:8px}.cfg-list{display:flex;flex-direction:column;gap:8px;margin-top:10px}.cfg-card{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:12px 14px;border:1px solid var(--bord-soft);border-radius:12px;background:var(--n03)}.cfg-card-b{min-width:0}.cfg-card-t{display:flex;align-items:center;gap:8px}.cfg-card-t .slash{font-family:var(--mono);font-weight:600;color:var(--navy);font-size:13px}[data-theme=dark] .cfg-card-t .slash{color:var(--blue)}.cfg-card-d{color:var(--tb);font-size:12.5px;margin-top:3px;overflow:hidden;text-overflow:ellipsis;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical}.cfg-card-a{display:flex;gap:4px;flex-shrink:0}.ib.danger:hover{background:color-mix(in srgb,#e8556b 14%,transparent);color:#e8556b}.cfg-tags{display:flex;flex-wrap:wrap;gap:8px;margin-top:10px}.tag-chip{display:inline-flex;align-items:center;gap:7px;padding:5px 8px 5px 11px;border:1.5px solid;border-radius:999px;font-size:12.5px;font-weight:600;background:var(--card)}.tag-chip .dot{width:8px;height:8px;border-radius:50%}.tc-x{display:inline-grid;place-items:center;width:20px;height:20px;border-radius:50%;border:0;background:transparent;color:inherit;opacity:.7;cursor:pointer}.tc-x:hover{opacity:1;background:color-mix(in srgb,currentColor 14%,transparent)}.swatches{display:flex;gap:8px;flex-wrap:wrap}.swatch{width:28px;height:28px;border-radius:8px;border:2px solid transparent;cursor:pointer}.swatch.on{border-color:var(--tp);box-shadow:0 0 0 2px var(--card) inset}.hours{display:flex;flex-direction:column;gap:2px;margin-top:6px}.hour-row{display:flex;align-items:center;gap:10px;padding:8px 0}.hour-row .hr-d{width:38px;font-size:13px;font-weight:600;color:var(--tm)}.hour-row.on .hr-d{color:var(--tp)}.cfg-save{margin-top:20px}textarea.inp{resize:vertical;font-family:inherit;margin:4px 0 6px}.team-add{display:flex;gap:8px;margin:6px 0 4px}.team-add .inp{flex:1}.channel-status{display:flex;align-items:center;gap:12px;padding:14px 16px;border-radius:12px;margin:6px 0 10px;border:1px solid var(--bord-soft)}.channel-status.ok{background:color-mix(in srgb,#16a34a 10%,transparent)}.channel-status.off{background:var(--n03)}.channel-status .cs-dot{width:10px;height:10px;border-radius:50%;flex-shrink:0}.channel-status.ok .cs-dot{background:#16a34a;box-shadow:0 0 0 4px color-mix(in srgb,#16a34a 22%,transparent)}.channel-status.off .cs-dot{background:var(--tm)}.channel-status b{display:block;color:var(--tp);font-size:13.5px}.channel-status span{color:var(--tm);font-size:12px}.cfg-note{display:flex;align-items:center;gap:8px;margin-top:16px;padding:10px 12px;border-radius:10px;background:var(--n03);color:var(--tm);font-size:12px}.cfg-note .ic{color:var(--tm)}.kb-drop{display:flex;align-items:center;gap:12px;padding:20px;border:1.5px dashed var(--line, #d8dee7);border-radius:12px;background:var(--surface-2, #f7f9fc);cursor:pointer;transition:.15s;margin-bottom:16px}.kb-drop:hover,.kb-drop.on{border-color:var(--navy, #16233a);background:#eef2f8}.kb-hint{font-size:12px;color:var(--muted, #6b7787);margin-top:2px}.kb-vazio{padding:18px;border-radius:10px;background:var(--surface-2, #f7f9fc);color:var(--muted, #6b7787);font-size:13px}.kb-lista{display:flex;flex-direction:column;gap:8px}.kb-item{display:flex;align-items:center;gap:12px;padding:12px 14px;border:1px solid var(--line, #e6ebf2);border-radius:10px;background:#fff}.kb-ico{width:32px;height:32px;border-radius:8px;background:var(--surface-2, #f2f5fa);display:grid;place-items:center;color:var(--navy, #16233a);flex-shrink:0}.kb-meio{flex:1;min-width:0}.kb-nome{font-weight:600;font-size:14px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.kb-sub{font-size:12px;color:var(--muted, #6b7787);margin-top:2px}.kb-erro{font-size:12px;color:#b42318;margin-top:4px}.kb-acoes{display:flex;gap:4px;flex-shrink:0}